by emilyp
7. November 2009 14:11
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Posted by Emily Pleshinger
Senior, Aviation
It’s the end of the 9th week—-a time when all students start to feel the strain of procrastination. Like many respectable college students, I have saved one of my multiple quarter long projects until this weekend. Yes, I have at least started it; however, now, it’s time to get serious about the project. I have to analyze Delta Airlines, make suggestions about how it could improve specifically its customer service, and then write a customer bill of rights. My group presents a week from Monday.
As unsettling as this may sound, I am currently in an organizational behavior management class in which I learned about the punctuated equilibrium model. Basically, this model shows how a typical group’s performance over time is small until right before the deadline, and then performance skyrockets. Although I don’t condone this type of group behavior, at least it has been proven that I’m not alone!
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